Forever 21 has been a leader in the global fast fashion market since its humble beginnings in Downtown LA. Today we operate 350+ stores across the USA and a robust e-commerce platform. Forever 21 is a powerhouse. Our mission is to inspire individual self-expression through amazing fashion and our DNA is rooted in Inclusivity, Customer-Centricity, and Accessibility.

With a renewed focus on the customer experience, we offer high-style designs and fashion basics with compelling values and a dynamic store environment. Whether we’re collaborating with your favorite brands, and influencers or setting trends - we are always striving to make Forever 21 your go-to fashion destination to shop, work, and play!

Join us – tomorrow is yours to define… Forever!

The Assistant Manager, Trade Compliance is a member of the team responsible for the classification of the brands SKUs, maintenance of the HTS and duty in the brand’s ERP, liaison with USCBP on issues/request, insure brokers are following outlined procedures and support the compliance of all regulations from USCBP and partner government agencies.

• Review US HTS code to all new SKUs and maintain HTS in brand ERP/PLM. Assign and duty amounts, audit duty payments. Participate in line-review activities with merchant/sourcing team.
• Support post entry audits.
• Initiate, support the development of SOPs for auditing duty payments.
• Assist in the set-up of all new and reactivated import vendors and factories for the brand in the ERP.
• Serve as the subject matter expert for all import related inquiries from internal & external customers, third party service providers, including Customs Brokers, US Customs and Border Protection Regulations and Fish & Wildlife.
• Stay current on import and export regulations and other applicable governmental initiatives. Monitor import/export regulatory information and publications, apply necessary changes to company practices, and disseminate this information throughout the organization.
• Assist in the management of First Sale, FTZ, FTAs and duty drawback programs and provide reporting to the team, where/when applicable
• Oversee export paperwork creation, where/when applicable.
• Audit broker and paperwork flow, communicate with USCBP, maintain records in compliance to USCBP regulations.
• Maintain vendor manual in conjunction with business partners in Production, Social Compliance, Distribution Center, Inbound Logistics, Operations and Product Compliance.
• Communicate with vendors on requirements.
• Understand duty deferral programs by origin and communicate changes and/or new opportunities to help guide sourcing strategy.
• Run ACE and other reports as needed.
• Support brand level import operations teams when needed for daily activities.
• Find efficiencies and cost saving opportunities in current processes.

• Minimum 1-3 years Import/Export Customs Brokerage experience preferred
• Experience in application of regulatory requirements, forms, licenses and certifications affecting imported and exported products. Working knowledge/mastery of US Harmonized Tariff Classification and Free Trade Agreements (CAFTA, AGOA)
• Licensed Customs Broker preferred, not required
• Experience with ACE Portal system preferred
• Systems and Tools Acumen: Must be highly proficient in Microsoft Excel and have aptitude to learn technical applications quickly
• Analytic Skills: Ability to think objectively and interpret meaningful themes from quantitative and qualitative data
• Collaboration: Able to build constructive and effective relationships with a broad and diverse group of partners
• Possess strong organizational and time management skills
• Demonstrate strong listening, written and oral communication skills
• As an International Retailer, occasional evening and/or weekend work may be required during periods of high volume
• This role operates in a professional office environment and routinely uses standard office equipment

Work Schedule
Forever21 currently observes the following hybrid work model for employees at our HQ in DTLA Los Angeles:
• Hybrid: Mondays & Fridays

Required on-site days: Tuesdays, Wednesdays, and Thursdays. Must be able to commute to DTLA office in the Fashion District

Why we think you’ll love it here…

At Forever 21, we foster an inclusive culture where everyone feels they belong. In addition to our comprehensive benefits package which you can find at https://sparcbenefits.com/Candidate-Benefits-Highlights, you will unlock competitive Paid Time Off for personal, sick, and vacation time each year, enjoy most national holidays (paid), enjoy a flexible work schedule with our current hybrid policy for most corporate roles, free onsite parking and gym access in DTLA as well as eligibility to participate in our annual bonus incentive program to name a few.  

We actively encourage our current and future employees to:

Unleash your style - where your self-expression and creativity inspire others. Employees can take advantage of our relaxed corporate dress code showing up in a way that makes them feel comfortable, stylish, and unique!

Embrace your individuality – we value the diverse perspectives, talents, and backgrounds that make each person one-of-a-kind. We celebrate what makes you exceptional!

Own your Journey- Where personal & professional growth goes hand in hand. Embrace your journey, learn, adapt, and make a lasting impact. At Forever 21, you will have the opportunity to grow your retail career from stores to corporate and across our portfolio of brands under our parent, Sparc Group LLC!

ADDITIONAL DATA:

The salary range for this position is $80,000 to $85,000 annually. Pay is based on several factors including but not limited to position offered and work experience. In addition to your salary, Forever21, and its affiliated brands, offers a benefits package, including 401(k) plan, flexible work schedule and a generous employee discount program (all benefits are based on eligibility). Additional information regarding the benefits for this position can be found at https://sparcbenefits.com/Candidate-Benefits-Highlights.

SPARC Group LLC is an equal-opportunity employer. We value a culture of inclusion and diversity within our workforce, and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment on the basis of race, color, national origin, sex, age, religion, disability, genetic information, sexual orientation, gender identity or expression, marital status, domestic partner status, civil partnership, status as a covered veteran, status in the Uniformed Services of the United States, citizenship and any other characteristic protected by law. We are also committed to the full inclusion of qualified individuals in the job application and interview process.

Employees are expected to perform the essential functions of the position satisfactorily. In accordance with the Americans with Disabilities Act (ADA), the Americans with Disabilities Act Amendments Act (ADAAA), and applicable state disability laws, it is the policy of SPARC to provide a reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause an undue hardship. If a reasonable accommodation is required to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Human Resources department.